TOOLS & RESOURCES

If you are in crisis and need immediate assistance...

please call 911 or the Mobile Crisis Unit at 1-844-395-4432

https://progressandexcellence.com/mobile-crisis

Specialty Resources

FEES & POLICIES

Please be advised, in order to remit payment from an insurance carrier, a mental health diagnosis will need to be assigned which remains a part of your permanent medical record.

Currently, we are contracted as an in-network provider for Cigna, United and Tricare for therapeutic services.  Psychoeducational services are not covered by insurance.  Please contact Maria Alarcon, Billing Administrator, if you have questions about fees or insurance.

Cancelation Policy –Your scheduled session time slot is valuable. If for any reason you need to cancel, it is required you contact your provider at least 24 hours before your scheduled appointment. We reserve the right to charge the session fee for a cancelation within the 24 hours of the appointment.

Confidentiality – It is imperative that there is trust that the counseling session is a safe place to express your thoughts and feelings. Therefore, what is talked about in counseling is private unless there is a concern of safety. Caregivers will be informed of all reported and concerns of safety matters. You will also be assisted in managing the situation most effectively. When it is clinically appropriate, I highly encourage caregiver participation in treatment services. Caregiver participation can offer the necessary support for children outside the session and increase the effective communication in the parent-child relationship.

In light of the current community health concerns, we are implementing further precautions such as:

  • Sanitizing areas throughout the office more frequently between clients, as well as daily sanitizing.
  • Installing air purifiers in common areas.
  • Virtual Sessions are always available, and we especially encourage you to utilize them if you, your therapist, or any of your household members are sick or have been instructed to self-quarantine and feel well enough for a virtual session.
  • We ask that to help us keep our community healthy and slow of the spread of potential germs, that clients wash their hands or use hand sanitizer when they enter the office.
  • More importantly we are asking our clients to please call the office and reschedule your appointment if you or anyone in your immediate household has a fever or developed flu like symptoms or has a fever.
  • We would be happy to give a courtesy rescheduled appointment even if it’s under our usual 24-hour policy.
  • Due to the size of the lobby, we now require that masks be worn while in the lobby.
  • Additional outdoor waiting area and seating.
  • Group services: Group members will be required to wear a mask during group session.

Moving forward we ask that no sick children or adults be brought to the office even if they do not have appointments (siblings, friends from school, etc.)

Please bear in mind that if any of our team members are showing signs of illness/fever, they will also be sent home, which will have an effect on our schedule/appointments.

We are closely monitoring the evolving situation and will update our protocols and policy according to recommendations and guidelines from the CDC and our local state, city, and county health authorities.

Please call our office should you have any questions at 239-221-6370 x2, and also feel free to visit the CDC website www.cdc.gov for more information on how to keep you and your family safe.

FREQUENTLY ASKED QUESTIONS

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt?

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt?

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt?

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt?

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt?

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

First Time Seeking Mental Health Services?

Taking the first step is the hardest part. We want to be a part of your growth, every step of the way. Get in touch with a member of our team today to see how we can help you receive the help you need.